Job Description
Function as the client account manager for your assigned book of small and medium sized businesses. Build and maintain strong relationships with your clients with an ultimate objective of helping them succeed in their position. Collaborate with Benefits Advisor to manage the annual client renewal process including project management of client's Open Enrollment. Escalation point for other Melita benefits team members for issues such as advanced employee support problems, billing/eligibility issues, benefits compliance questions, etc. Act as a liaison between client and carrier, managing carrier and vendor relationships. Ensure client compliance with local, state, and federal legislation related to benefits including preparation of required notices and filings.
About Melita
Melita is an HR, Benefits, and Payroll Outsourcing company, serving and building lasting relationships with small and mid-sized employers in the U.S. and abroad.