Chargebacks Analyst

We’re looking for a Credit Risk – Chargebacks Analyst to join our growing team at Flywire. In this role, you’ll manage a high and increasing volume of chargeback disputes while ensuring full compliance with regulatory controls and safeguarding requirements. You’ll play a key part in protecting Flywire’s funds and reputation — working collaboratively across teams, maintaining accurate financial records, and continually improving processes to enhance efficiency and accuracy. You will ensure all daily chargeback tasks are completed accurately and on time. You will also record new chargebacks in our internal systems. You will prepare and submit chargeback dispute responses in line with card scheme and regulatory rules and monitor and reconcile funds movements with partners and clients. You will maintain accurate records of chargeback fund balances and investigate and resolve chargeback-related issues with payment partners. You will collaborate with cross-functional teams to resolve queries and improve workflows and identify and implement process improvements to increase efficiency and reduce errors. Prepare regular reports and insights for management.