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Key Responsibilities:
- Lead end-to-end architecture and complex product catalog design within Zuora Billing, including charge models, subscription lifecycle management, and scalable O2C/OTR solution design aligned to business and finance processes.
- Drive advanced Zuora configurations including custom workflows (automation, integrations, error handling), mediation and data transformation pipelines, advanced billing rules, custom rating logic, multi-entity/multi-currency global setups, custom reports/data sources, and billing performance optimization.
- Design, build, and support robust integrations between Zuora and enterprise systems (Oracle ERP, tax engines, payment gateways, CRM, data platforms), including API-based integrations, middleware flows, automated reconciliations, and audit control mechanisms.
Qualifications:
- Strong knowledge of Zuora subscriptions, billing, product and pricing management, and integration with Salesforce, Oracle ERP, Banks, Payment Gateways, and Avalara tax.
- Expertise in Zuora platform, objects, custom events, and workflows; good understanding of Customer aging, AR to GL reconciliation, and month end processes.
- Knowledge of change management and Agile methodologies; B.Tech or MBA graduate preferred.
What We Offer:
- Competitive pay, generous time-off, ample parental and wellness leave, healthcare, and a retirement savings program.
- Remote-first work environment with a strong culture of connection and global inclusion.
- Opportunities to volunteer and support communities, plus a focus on personal and professional growth.
Twilio
Twilio is shaping the future of communications by delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. The company embraces a remote-first culture with a strong focus on connection, global inclusion, and diverse experiences, making every employee part of a vibrant team.