Wallet Operations Specialist

Coordinate with internal and external stakeholders to achieve given KPIs. Assist the team lead to implement structured workflows, guidelines and improve team efficiency. Monitor and control all stages of the project life cycle and ensure that team’s project targets are met within the project timeline. Monitor and resolve wallet issues by coordinating with internal and external stakeholders. Investigate business demands, provide overall solutions and own the implementation of them. Analysis of issues faced by users and propose solutions. Other related duties allocated by the team leader.