Director of Customer Relations (Power)

Relationship Building:

• Build and maintain strong, long-term relationships with key decision-makers.
• Proactively identify customer needs and anticipate potential challenges.
• Resolve client issues and complaints promptly while maintaining positive relationships.

Business Development:

• Identify and pursue new business opportunities, working closely with the sales team.
• Develop and execute strategic plans to grow the customer base and increase revenue.
• Represent the organization at industry events, conferences, and client meetings.

Industry Knowledge:

• Stay informed on industry trends, regulations, and emerging technologies.
• Apply solid understanding of technology, regulations, and market dynamics.
• Identify opportunities for innovation.