Job Description
Ensure customers are continuously seeing value across the Sonatype Nexus Platform. Our users are software developers, security officers, and DevOps managers. Mentor and educate customers on implementation and usage best practices for the Sonatype Nexus Platform to ensure smooth onboarding, faster adoption, and increased footprint. Discover and analyze gaps in the customer experience, identifying early warning signals, and working with multi-functional teams to address them. Act as the voice of the customer - using your insights to help us drive improvements, influence product roadmap, and deploy customer advocacy programs. Ensure customers are SUCCESSFUL and DELIGHTED with Sonatype products and services.
About Sonatype
Sonatype is the software supply chain security company providing end-to-end software supply chain security solutions to create and maintain secure, innovative software.