Collections Specialist with Swedish

Collections Specialist’s responsibilities include managing customer/account queries to ensure sales ledger balances are clean on customer account. You will stratify collection activities to maximize cash receipts. You will need to have successful management of due and overdue balances on customer account, maximizing On Time Payment for all Customers, notifying of uncollectable debt risks & mitigate where possible. Focusing on Customer Service, ensuring good communication levels to identify and resolve problems on customer’s accounts. You will investigate historical data for each debt. Finding and contacting clients to ask about their overdue payments. Taking actions to encourage timely debt payments. Working very close to sales team to solve the disputes. Identifying the queries and work on the resolution with billing, updating the accounts with records and collection efforts.