Program Manager - Partner Operations and Experience

Samsara has several Strategic Partner programs that have the potential to drive significant growth for the company. These include Insurance, Resale, Referral, Installation, and Technology Integration Partners. As Sr. Program Manager, Partner Operations & Experience, you will be responsible for building and managing Samsara’s Partner Portal roadmap and leading operational projects focused on optimizing partner experience. This is an entrepreneurial role that requires strong cross-functional skills to identify key areas of opportunity, prioritize requirements, and operationalize programs. The role has strong potential for growth along with our partner programs. You will act as a subject matter expert in Partner tools & processes, specifically owning Samsara’s Partner Portal and driving the portal’s long-term roadmap. Continuously research and keep up-to-speed with partner industry best practices and tools to advise on and inform the partner roadmap. Identify & prioritize internal infrastructure improvement projects for ease of doing business with Samsara partners globally. Work with Partner, Growth, and GTM Systems leadership, define short, medium & long-term operational goals. Independently lead projects to develop and enhance Partner operations. Define and streamline processes for Samsara partners globally. Collaborate with cross-functional teams, including Sales Operations and Customer Success, to integrate Partnerships into other relevant Samsara sales tools and processes.