Senior Business Process and Data Consultant

Responsible for the optimization of E2E Global People operational processes to enhance efficiency, quality, productivity, and employee experience. Scope incorporates cross-functional initiatives inclusive of process, technology, and performance improvement efforts, ensuring clear benefits measured throughout delivery. Applies advanced Lean Six Sigma methodologies (DMAIC, DFSS, etc.) to drive data-driven improvements. Leads project teams to optimize current processes and develop new processes. Utilizes data-driven approaches to analyze existing processes, identify inefficiencies, bottlenecks, and implement improvement opportunities. Partners with Digital Technology to leverage the ServiceNow platform and GenAI solutions for process automation, self-service, data analytics, and reporting. Establishes metrics and control mechanisms to monitor process performance and track improvements. Provides training and development for Black Belts, Green Belts, and other staff on Lean Six Sigma tools, methodologies, and techniques. Fosters culture of innovation and continuous process improvement within Global People. Shares best practices and lessons learned to promote a culture of continuous learning.