CRM Automation Intern

As a CRM Automation Intern at NeoTaste, you will be instrumental in scaling CRM activities to match the company's rapid growth. You'll design, implement, and optimize automated communication flows to boost engagement, reduce churn, and drive retention. Your responsibilities include building and refining automated CRM flows in Braze, supporting both partner-facing and user-facing communications, and exploring new channels like App Inbox and automated loyalty messaging. You will collaborate with cross-functional teams to ensure timely and relevant messaging throughout the user lifecycle, while monitoring CRM performance, running A/B tests, and suggesting data-driven improvements. This role offers a direct contribution to shaping CRM flows that reach thousands of users and partners, using modern tools like Braze to test frameworks, personalizations, and integrations.