Remote Digital marketing Jobs • Braze

As a CRM Automation Intern, you’ll help design, implement, and optimize automated communication flows that boost engagement, reduce churn, and drive retention, especially for our users. Build, launch, and refine automated CRM flows in Braze to improve key KPIs. Support the setup of partner-facing and user-facing communications. Help expand our CRM capabilities by exploring new channels. Collaborate with cross-functional teams to deliver timely and relevant messaging. Monitor and analyze CRM performance.

At NeoTaste, as a Junior CRM Automation Manager, you’ll help design, implement, and optimize automated communication flows that boost engagement, reduce churn, and drive retention, especially for our users. You will build, launch, and refine automated CRM flows in Braze to improve key KPIs and support the setup of partner-facing and user-facing communications, allowing senior team members to focus on strategy and long-term roadmap initiatives.

As a Lead CRM Manager, you will play a vital role in driving renewals and premium user growth through email and mobile channels. You will be responsible for the end-to-end delivery, from strategy development to the execution of campaigns, and evaluation of performance against KPIs. The role involves defining and optimizing the CRM strategy, owning the delivery of optimized and triggered campaigns across channels, and analyzing campaign results to propose new initiatives and A/B tests.

Build, experiment, innovate, and scale new and existing Lifecycle Marketing Strategies with the goal of driving deeper engagement and conversion for both B2C and B2B audiences. As part of the Lifecycle Marketing team, you will have the opportunity to drive significant impact by developing new lifecycle marketing frameworks and experimenting with different Customer and Business segments. You will flex technical, analytical, and creative abilities in designing multi-channel campaigns.

As a CRM Strategist, you will support the Principal CRM Strategist in developing and implementing CRM strategies for clients. You will assist in the creation of strategic plans and ensure their seamless handover to the execution team, helping to achieve clients' KPIs and generate measurable ROI. You will provide actionable initiatives that the execution team and CRM Consultants can deliver, supporting the tracking and reporting of business objectives.

Act as the primary owner of Braze across all member-facing functions, translating intake from the Member Marketing team into scalable, high-performing campaigns that drive enrollment, reactivation and retention. Manage campaigns, canvases, and engagement touchpoints from end to end—optimizing architecture, QA-ing content, QA-ing attributes/audiences and overseeing execution. This role is ideal for someone who thrives on systems-thinking, campaign orchestration, platform ownership.