Partner with design leadership to define scalable, repeatable research practices across teams. Lead generative and evaluative studies that inform product strategy and help prioritize opportunities. Work closely with Product, Design, and Engineering, ensuring research insights drive decisions. Synthesize and share research findings with clarityโhelping the org see, celebrate, and act on insights. Track how research contributes to design quality, product adoption, and customer success. Help democratize research through training, toolkits, and frameworks, empowering non-researchers to apply lightweight methods. Be a visible advocate for our users in strategic and tactical conversations.