Director, Product Design

Vision and Strategy:

• Drive and garner buy-in for a holistic overarching vision that brings Company and Product strategy to life.
• Articulate and share this vision with leadership and the company at large.
• Set the standard for design experiences across native mobile, web platform, and agentic workflows.

Design Excellence:

• Help the team balance refined design opinion with direct usage & anecdotal feedback.
• Encourage designers to share early and often, make decisions with the right amount of information, drive alignment across functions.
• Refine and scale the design practices, from maturing Swiftly's design system to systematizing user research.

Leadership and Collaboration:

• Represent Product Design and the greater Product Org alongside Product Management and Engineering in company leadership meetings.
• Build on Swiftly’s culture of curiosity, feedback, and inclusion.
• Help designers stretch their craft, challenge ideas with care, and grow through collaboration.