Business Operations Specialist

Monitor Traba's daily operations live and make sure all shifts posted on our marketplace are executed flawlessly and prepare and troubleshoot in real-time. Coordinate closely with Territory Operations Manager to understand each customer’s unique needs to shape the daily operations to meet those needs. Ensure a positive and trusted experience for our workers on our platform, providing excellent experience before, during, and after their shifts. Resolve support issues for workers in a timely manner to ensure customer satisfaction. Communicate with and manage our workers effectively to deliver the number of workers our clients require to run their businesses. Ensure workers are clocked in and clocked out at the right times to ensure accurate payment. Identify opportunities to improve processes, tooling, and product to be more efficient. Support with forward-filling or worker-vetting initiatives when needed. Help build standard operating procedures and continuously improve upon them. Learn and master multiple internal systems. Traba is dedicated to promoting Equal Opportunity employment practices.