Job Description
Lead a portfolio of large employer clients and be the face of Maven for all client-related needs, maintaining high level of client engagement, satisfaction and loyalty, as measured by high client satisfaction scores. Collaborate with client leadership, broker and consultant partners, and other internal and external stakeholders to unlock additional business opportunities within your portfolio. Serve as the primary point of contact collaborating with cross-functional teams including product, engineering, data, and marketing, and leading cross-functional initiatives to deliver exceptional client outcomes. Maven embraces a flexible hybrid work model with encouragement of in-person collaboration in New York City office three days a week and quarterly Work Together Days in other hub cities.
About Maven
Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us.