Job Description
As a Senior PHP Engineer, you’ll drive critical backend systems that power Help Scout's web app—from customer-facing features to behind-the-scenes tooling. You’ll work alongside senior engineers, designers, and product folks to build secure, scalable, and elegant solutions that enable customer service teams around the world to do their best work.
Help Scout has run on PHP since its start in 2011. As a PHP Engineer, you will develop new functionality, enhance backend systems, and support third-party integrations using modern PHP frameworks and AWS services. The role includes collaborating with frontend engineers on Javascript features, Backend and platform teams working on Java and Kotlin, and ensuring seamless API design and integration. You'll improve performance and reliability across systems using Redis, RabbitMQ, Kafka, MySQL/PostgreSQL, and MongoDB.
About Help Scout
Help Scout helps businesses delight more customers with their customer support platform and is a Certified B Corporation since 2019 that has pledged 1% of their equity.