Customer Success Manager

As a Customer Success Manager, you will build relationships with and deliver an outstanding experience for Southeast school district leadership, school staff, and the families they serve. You will launch and maintain school district partnerships, promote trust in Cartwheel, and gain insight and feedback through regular communication and problem-solving with school and district leadership. You will provide Cartwheel leadership with an ongoing strategic view on districts you own, including strengths, opportunities, and risk areas. You will also share feedback on our care model, technology, and operations with the school success leadership and serve as an active thought partner on how to improve our program. You'll be expected to build, promote, and support strong collaboration and positive culture with Cartwheel’s clinical team and have flexible travel to districts that need targeted support or attention, when necessary.