System Support Specialist I

The System Support Specialist is a critical part of our Healthcare IT team, with the expertise to support radiology systems and applications. The ideal candidate will have experience working with Picture Archiving and Communication Systems (PACS), Radiology Information Systems (RIS), and Electronic Health Records (EHR). Responsibilities include providing technical support and troubleshooting for radiology systems, monitoring system performance, collaborating with radiology and IT teams, resolving user-reported issues, working with vendors, documenting system issues, developing technical documentation, supporting DICOM and HL7 standards, participating in an on-call rotation, and maintaining HIPAA compliance.