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What we're looking for:
- Must be able to work Pacific Time business hours.
- At least 3 years worth of experience using a GDS (Travelport/Galileo or Sabre preferred).
- Customer obsessed, you're passionate about delivering exceptional customer service.
What you'll be doing:
- Building relationships with travellers & travel sellers using the Duffel platform.
- Acting as an escalation point when needed for the Outsource Team.
- May be required to work some weekends.
What you can expect from us:
- We’re dedicated to your personal growth.
- Our environment is comfortable physically, but also in that our ears are always open to any ideas, concerns and questions.
- We believe that everyone should have pride in their work, taking full ownership of it and its impact.
Duffel
Duffel is rebuilding the infrastructure that underpins the travel industry, simplifying systems and building tools to make the future of travel effortless. They were part of Y Combinator S18 and are backed by Benchmark, Blossom, Index Ventures and Kima Ventures.