Job Description
Manage daily operations across Airbnb, VRBO, and PMS tools (e.g., Hostaway, Hospitable). Coordinate booking calendars, prevent double bookings, and enforce nightly minimums. Respond to guest messages quickly (within 1 hour) with professionalism and problem-solving. Create or update listings, pricing rules, and seasonal promotions. Use dynamic pricing software (e.g., PriceLabs) to monitor and adjust nightly rates. Track upcoming check-ins/outs and confirm cleaning schedules are in place. Maintain processes for guest reviews and responses and monitor occupancy and revenue KPIs; prepare weekly performance summaries. Escalate guest or maintenance issues to management as needed.
About StaffRight
StaffRight is the premier outsourced staffing agency helping businesses grow worldwide.