Program Coordinator Research Account Management

Responsibilities:

• Managing clinical trial office dept scheduling to protocol specifications.
• Review research protocols for the purpose of executing protocol schedule of events.
• Employ project management principles problem-solve and independently prioritize and create processes and working instructions.

Time Allocation:

• Responsible for establishing workflows and managing all financial invoicing methodologies for complex performance-based research contracts.
• Oversee EMR financial and project management systems to monitor expenditures; patient charges; allocate costs; certify time and effort.
• Works closely with patient financial services to develop a seamless workflow to register research patients and effectively manage patient research charges.

Research Administration Support Services:

• Initiates and develops Research Administration Support Services policies, procedures, and working instructions.
• Initiates a proactive training program for all Research Program Managers.
• Works to facilitate a continuous learning environment to ensure all therapeutic program managers are knowledgeable on the pre/post award processes.