In this high-visibility, high-impact Analytics Assistant Director role, you will be the primary analytics leader responsible for using data-driven insights to accelerate our fraud detection and prevention for the Distribution and Internal Claims domains. The ideal candidate combines strong technical expertise with a collaborative partnership to empower the Central Fraud Hub to protect USRM’s bottom line.
Passionate about using advanced analytics to create tangible business impact? Join us to build the Fraud Hub Analytics team and play a pivotal role in shaping the results of fraud detection and prevention. In this role, you will use data-driven insights to accelerate our fraud detection and prevention for the Policy domain to empower the Central Fraud Hub to protect USRM’s bottom line.
The Digital Collections Specialists are responsible for responding to borrowers via different digital communication channels with delinquent accounts, collecting past due payments, and providing appropriate payment solutions to cure borrower’s delinquency. This role will also maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.
As a member of the collection staff, you will be responsible for achieving recovery goals by making outbound and handling inbound collection calls. Our team negotiates payment arrangements and settlement agreements based upon a financial analysis of the borrower’s ability to satisfy their indebtedness. You will use skip tracing tools to locate borrowers and assets.
Perform intermediate to advanced accounting functions related to assurance specifications. Employees in this job class perform as a lead by assigning work and providing guidance to lower level associates. It requires knowledge of intermediate accounting principals and the ability to assign work, manage progress and meet deadlines.
The Regulatory Compliance Risk Manager will independently execute on our investments compliance and supervision program while driving high-quality oversight across regulated entities, marketing programs, and financial partnership projects. This role bridges tactical execution with strategic ownership, providing operational clarity and regulatory confidence in how Mercury builds and scales. The individual will be a key contributor within Mercury’s Regulatory Compliance team and part of a collaborative environment.
As a Senior IT Auditor at Mercury, you will support the Internal Audit function in executing the audit plan, drive internal audits, and support external audits by partners. You'll perform hands-on IT and security audits, assess technology risks and controls, and work cross-functionally to improve Mercury’s control environment.
The Bankruptcy Specialist will monitor, review and process required functions in accordance with Bankruptcy requirements; processes performed in accordance to policy and procedure with reviewing accounts identified as Bankruptcy Chapter 7 and Chapter 13. Coding accounts into Bankruptcy status for protection, reviewing and processing accounts appropriately based on data files and information received from the Bankruptcy Court is required.
This role is pivotal in proactively identifying, mitigating, and managing financial and reputational risk responsible for safeguarding Wave’s financial ecosystem across Canada and the US, spanning payments, payroll, invoicing and chargebacks. This leader will be responsible for developing and executing strategies to protect our platform, customers and business from financial crimes, operational risk, and regulatory threats.
The Director Audit Credit and Consumer is responsible for carrying out audit planning, fieldwork and reporting of assurance and advisory engagements, communicating observations and recommendations to senior management, coaching staff, and staying current on risks and controls specific to set portfolio of responsibilities. The role requires expertise in risk management and regulatory compliance for large financial institutions.