Process Know Your Customer (KYC) onboarding and payment verification documents; Handle withdrawal requests for payment gateways in accordance with internal guidelines; Conduct database screenings and investigate potential matches; Manage support tickets from relevant departments and Payment Service Providers (PSPs); Collaborate internally and across departments to address issues, monitor accounts, and handle verification and payment-related tasks.
Job listings
$133,000–$254,000
USD/year
Serve as the company’s subject matter expert on payment fraud, offerwall fraud, KYC, and related matters. Develop and/or refine fraud strategy and operations, creating synergy between business lines whenever possible and optimizing for the company’s overall financial performance. Manage relationships with external solution providers. Manage a team, ensuring that work aligns with business priorities and meets quality standards.