As a Business Analyst, you will drive business process improvements for Elite products at a high level. You will lead analysis efforts, mentor junior analysts, and take ownership of the business process architecture. This role requires advanced expertise in business analysis, continuous improvement, and an analytical approach to enhancing business processes, with a focus on SaaS software solutions.

The Business Analyst role is a key member of the Implementation Services (IS) team, helping government agencies create valued online services and enhance how they support their communities through strategic experience management, with a primary focus on the AMANDA software.