Configure Kinaxis RapidResponse software based on customer business requirements, ensuring solution configurations are of high quality and aligned with user stories. Apply complex mathematical models to improve customer supply chain performance and achieve business objectives. Provide continued support to the customer during the testing phase of the project and explain product value.
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The Business Process Consultant is a functional and process expert in the ServiceNow Expert Services Team, consulting with customers and guiding them in transitioning business requirements to configuration requirements of the ServiceNow Finance & Supply Chain Product Line. This includes Sourcing and Procurement Operations, Supplier Lifecycle Operations, and Accounts Payable Operations Solutions to accelerate and drive customer business outcomes.