Seeking a deeply technical writer familiar with AI infrastructure and usage, particularly within engineering workflows, to form a long-term partnership. The ideal writer will understand AI tools/LLMs and bring practical insight into topics like inference costs, prompt retention, and caching. The writer will generate content beyond surface-level explanations—focusing on detailed problem-solving, deep dives into infrastructure, and strategic value demonstrations for technical audiences.
This team member will primarily create compelling, strategic content across web, email, social, video, and fundraising channels—using AI tools to enhance creativity and impact. They will also collaborate with designers, team leads, and communications coordinators to craft nonprofit messaging that inspires action and strengthens donor engagement.
As a CRM Content Writer, you will craft engaging, personalized, and localized CRM communications (email, SMS, push, in-app) that strengthen customer relationships and drive retention, engagement, and loyalty. Working within the EMEA region and across global campaigns, you’ll combine creativity with data insights to deliver content that resonates with diverse audiences.
Drive the strategy, organization, and quality of all CRM content across our global markets while leading a team of writers and collaborating cross-functionally to deliver engaging, localized, and high-performing content for the casino vertical. Elevate our CRM content into a structured, data-informed, and scalable operation that consistently delivers brand-aligned messaging and strong conversion results.
As the Knowledge Management / Taxonomy Expert, you will design and maintain the frameworks that make CRM content personalized, localized, and automated at scale. By creating structured taxonomies, reusable content systems, and accessible knowledge bases, you will empower CRM teams worldwide to deliver consistent, high-performing, and compliant campaigns.
Architect and optimize how large language models (LLMs) generate and localize CRM content by designing intelligent prompts and templates that transform how we produce, test, and scale messaging across markets. You’ll teach machines how to write, and write well, at global scale as well as deeply localized to the individual needs of diverse markets.
As Content Manager, be the creative force behind our content in the Spanish (Spain) language, crafting compelling copy that resonates with our audience; whether it’s gripping sports content or engaging iGaming narratives, work will play a pivotal role in shaping our brand’s voice.
Craft engaging, personalized, and localized CRM communications (email, SMS, push, in-app) that strengthen customer relationships and drive retention, engagement, and loyalty. Working within the Asian region and across global campaigns, combine creativity with data insights to deliver content that resonates with diverse audiences.
Craft clear, inclusive, and trustworthy product experiences across our client and provider products. Define content strategy, shape value propositions, build language systems, and write the UI copy that powers critical workflows. Bring strong product instincts, comfort with ambiguity, and the ability to translate complex mental and behavioral healthcare and insurance concepts into language that helps people move forward with confidence.
You will translate complex technology into clear, engaging stories, working closely with the product team to understand new features and translate them into value propositions that resonate with our target audience. Your writing will help define how Tuum is perceived, creating content from website and blog content to white papers, webinars, customer stories, and campaign messaging.