Remote Customer service Jobs • GIS

As a Customer Success Associate, you will be your partner community's internal advocate, helping ensure an excellent Forerunner experience, and gathering feedback on ways that Forerunner can increase our value. You will become a trusted advisor to partner communities, deeply understand their workflows and needs, ensuring they derive maximum value from their investment in Forerunner, leading to project success, retention, and renewal.

Maintain relationships with customers in our strongly growing EMEA Defence and Intelligence segment. Act as our main point of contact and trusted advisor for our customers during their time with Planet and focus on client retention. Help drive value realization and return on the client’s investment.