As a Technical Customer Support Specialist, you will be the go-to problem solver for SalesRabbit clients, resolving phone, email, and chat support tickets. You will report bugs and collaborating with other departments to create the best customer experience possible. You'll be at the center of all the action, helping clients succeed in field sales.
Job listings
USD/year
Acts as the focal point of information between staff, students, and parents. Responsible for all incoming calls – new clients, existing clients, or taking messages. Assists in developing relations with existing clients. Reports all staff, client, vendor, and subcontractor issues to Directors. Develops, implements, follows, and perfects office systems and procedures.