Vercel is looking for a Customer Support Engineer to assist customers with technical problems and questions using Vercel products and services. You will resolve customer concerns, create and improve internal tooling, and engineer solutions to help Vercel customers get the most out of the platform and establish our reputation as a company that is exceptional at helping its customers meet their goals.

Vercel is seeking a Customer Success Onboarding Specialist to help develop a scaled success playbook for Vercel customers. You'll shape our customer onboarding experience and contribute to our overall customer success strategy. The ideal candidate excels in customer-facing roles, has experience in the SaaS industry, and can implement new processes in a dynamic environment.