Own HubSpot platform configuration, automation, data governance, and integration with Salesforce.
Design and maintain reporting dashboards for funnel health, campaign performance, and pipeline contribution.
Partner with cross-functional teams to translate business needs into system logic and scalable workflows.
Morning Consult is a global decision intelligence company that pairs proprietary high-frequency data with applied AI to help leaders make smarter decisions. The company has multiple office locations and fosters an inclusive culture with hybrid work options.
Provide exceptional customer service to patients, labs, and pharmacies via phone and chat.
Develop deep product knowledge to address inquiries about treatments and appointments.
Maintain accurate records of interactions and escalate issues as needed.
Honeydew provides a platform connecting patients to licensed dermatologists and FDA-approved treatments for skin diseases. They have helped over 40,000 patients and are growing rapidly with a mission-driven team.
Provide prompt and professional email support to players through Zendesk, handling billing, account, and bug inquiries.
Identify and document technical issues, perform QA smoke testing, and collaborate with QA and development teams.
Manage player reviews across Apple App Store and Google Play Store, responding constructively to feedback.
Our client is an innovative game development company focused on delivering engaging gaming experiences and providing high-quality support to its player community. They are seeking a dedicated Customer Support Representative to manage player inquiries, troubleshoot issues, and collaborate with internal teams.
Own the structure, strategy, and content quality of the Help Center, including scripting and maintaining product explainer videos.
Partner with Product and Marketing to translate new features into clear documentation within agreed SLAs.
Analyze ticket data and search analytics to close content gaps before they become support volume.
WeTravel is a travel tech platform that helps travel organizers manage bookings and payments. We are a growing global team with a focus on AI-powered support and continuous improvement, offering unlimited PTO, paid family leave, and a collaborative culture.
Answer, screen, and route incoming calls to the appropriate team member and take messages or transfer calls to voicemail when staff are unavailable.
Log phone calls and upload documents into the online document management system, and provide clerical support including faxing, copying, and file organization.
Maintain regular communication with clients, obtain insurance coverage information, follow up on medical treatment, and request medical records from providers.
The Ward Law Group is an award-winning personal injury law firm dedicated to changing lives one client at a time. Recognized as one of the Best Places to Work for consecutive years, we foster a collaborative, innovative, and high-accountability culture where every team member is empowered to make a meaningful impact.
Deliver customer service excellence by resolving collection issues, invoice discrepancies, and account adjustments.
Proactively manage assigned accounts to reduce delinquency and ensure timely payments.
Collaborate with operations and accounting teams to research and resolve unauthorized credits and payment discrepancies.
Envita Solutions is a total waste management partner transforming complex waste challenges into sustainable solutions. With over 300 employees and a network of over 3,000 supplier partners, the company fosters a culture of safety, integrity, and inclusion.
Provide customer service support for business requests via phone, email, and online portal.
Process orders, returns, replacements, credits, and provide pricing and availability information.
Document service requests in CRM and monitor follow-ups to ensure timely resolution.
Allegion specializes in security around the doorway and beyond with over 14,000 employees globally. The company is committed to building a diverse and inclusive workplace and has been recognized with the Gallup Exceptional Workplace Award.
Provide customer support with shift schedule, including transaction and limit monitoring.
Monitor provider activity, allocate resources during downtime, and calculate potential losses.
Perform refunds and request user documents as needed.
FYST is a leading fintech company in the payments space. We are young, ambitious, and serious about growth, with a passionate team that values meaningful impact.
Provide first-line technical support and guidance to customers across India, APJ, and EMEA through tickets, chat, Slack, and virtual meetings.
Troubleshoot and resolve complex issues across data, cloud, and distributed systems while meeting SLAs.
Collaborate with global engineering and product teams to influence product functionality and create documentation and training.
ClickHouse is a company behind the open-source OLAP database management system used for real-time analytics. It operates as a globally distributed remote-first organization with a collaborative culture that values curiosity, ownership, and continuous learning.
Serve as a key connector between product teams, engineers, and end users by triaging requests and resolving issues.
Create and maintain practical training materials, documentation, and self-service resources using SharePoint and GitHub.
Investigate user issues, coordinate technical escalations, and follow each issue through to resolution.
This company provides digital services for federal programs, helping them operate smoothly and efficiently. The team is collaborative, Agile, and remote, with a focus on clear communication and continuous learning.