ServiceNow is seeking an innovative and experienced Enterprise Search Architect to lead the next phase of AI powered search for our employee and customer-facing search capabilities. You will drive the design and implementation of scalable, intelligent, and high-performance search systems across our platform focusing on relevance, accuracy, personalization , and AI-enhanced discovery . You will bring expertise in modern search architecture, vector-based retrieval (e.g., RAG), traditional IR models, and enterprise search platforms.
Job listings
In this role, you will be a member of the ML Chapter and work with the Mapper team. Mimica Mapper is one of our main products that creates intuitive flowcharts that map out user and team workflows. Its architecture includes components designed to detect task similarities. As part of Mapper’s continuous development, we aim to automate these components to enhance scalability.
$157,800–$283,900
USD/year
You will design and deploy machine learning solutions to risk problems across a wide variety of features throughout the Eventbrite marketplace from transaction monitoring to account security to abusive language detection. You will leverage your familiarity with classic approaches or learn new ones to develop practical, durable solutions to trust issues.
As an AI Engineer, you will be at the forefront of integrating artificial intelligence into The Flex’s systems. You’ll build, deploy, and optimize AI-driven tools and models that support operations, customer experience, automation, and decision-making. This is a high-impact role with the potential to shape the future of tech in the real estate industry.