$69,639–$94,947
USD/year
Manage the day to day modelling and reporting of the forecast change process and being accountable for seeking 1st line approvals of any changes that impact COps cost or headcount. Ensure accurate reporting of FTE, cost and workload impacts in various stakeholder-facing forums. Be responsible for building and maintaining custom reporting / dashboards for Workforce Management, e.g. shrinkage, adherence, handle time, etc. in Looker.