Define and drive multi-team product and AI strategy.
Stay at the forefront of AI capabilities.
Lead cross-functional initiatives with measurable business and customer impact.
Jobgether uses an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly. Their system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.
Analyze support trends and customer usage patterns to identify optimization opportunities.
Develop proactive solutions and recommendations to prevent recurring issues.
Create customer-specific guidance and best practices to improve system utilization and ROI.
Transact and CBORD have joined forces as industry leaders to bring the best integrated technology solutions to education, healthcare, and business campuses worldwide.
As a Senior Technical Support Engineer, you will be a subject matter expert who handles our most complex technical challenges and serves as a technical mentor to junior engineers. You'll lead critical issue resolution, collaborate directly with Engineering teams on product defects, and contribute to the strategic direction of support processes. This role requires deep technical expertise combined with leadership capabilities to drive excellence across the support organization.
Transact and CBORD have joined forces as industry leaders to bring the best integrated technology solutions to education, healthcare, and business campuses worldwide.