India
5w PTO
As a Customer Support Engineer at Send, you’ll play a key role in supporting, maintaining, and enhancing our underwriting workbench - the core of our SaaS platform - while working directly within our Customer Support Team. This role focuses on resolving platform issues, improving system reliability, and ensuring our customers receive a seamless experience. If you’re a Engineer/ Developer who enjoys tackling complex issues, improving product quality, and working in a fast-paced, customer-focused environment, we’d love to hear from you.