Provide first-line response for remote customers requiring assistance with information technology issues and problems within SHI’s Cloud Support customer portfolio. Troubleshoot software applications such as Azure Active Directory, Cloud PBX/PSTN, Microsoft Office 2013-2016, Microsoft Delve, Microsoft Intune Device Management, and Windows10. Support projects as assigned by the Service Desk Lead/Supervisor.

We are seeking a highly skilled Data Center Network Engineer to join our team, responsible for designing, implementing, and maintaining robust cloud networking solutions, as well as deploying and managing VPCs, VNets, Transit Gateways, and VPNs. The ideal candidate will have a strong proficiency in both Juniper and Cisco core device and switch configurations and equipment.