Provide first‑line support for enterprise, self‑hosted BYOC customers by triaging incidents, scheduling/executing routine updates, performing environment health checks, and coordinating escalations to DevOps and the Enterprise Deployment Program Technical Lead.
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The Platform Architect will define and evolve the architectural foundation of MARA’s sovereign, energy-aware AI platform spanning IaaS, PaaS, and SaaS layers. This role bridges infrastructure engineering, platform design, and product architecture. This enables governments, enterprises, and AI innovators to deploy, scale, and govern AI workloads across modular data centers, edge environments, and sovereign clouds.