$52,000–$52,000
USD/year
The Application Support Analyst's role is responsible for resolving system issues related to multiple applications, requiring insurance business, accounting, or technical IT knowledge. You will manage incoming tickets, prioritize and troubleshoot system problems, maintain the help desk knowledge base and deliver end-user satisfaction by providing excellent customer service. As well as assist in system upgrades, installations, and testing of the applications in collaboration with vendors and implementation partners.