As a Product Support Engineer, work closely with operations and engineering squads, triaging and troubleshooting frequent cases. Communication skills, flexibility and a desire to learn are essential. This role involves working on multiple concurrent priorities through chat, tickets and calls. It's a unique opportunity to join a growing, innovative company and make a difference.
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The Technical Account Manager(TAM) takes ownership of and is responsible for the implementation of the Zeotap customer data platform (CDP). The candidate will ensure quick, high-quality, and comprehensive execution of CDP delivery, from initial setup and onboarding to ongoing adoption of new product capabilities. The role requires close collaboration with Solution Engineers, Account Executives and Customer Success Managers.