Manage user rights and Salesforce configuration in coordination with the IT team. Responsible for documentation and user training in Salesforce. Represent MS RC in the group's ARROW team. Coordinate weekly face-to-face ARROW sessions (agenda, moderation, minutes). Promote sales training and continuous improvement of the ARROW process. Monitor process performance and support workflow improvement.
We’re seeking a motivated and detail-oriented Associate Business Systems Administrator to support our Salesforce platform and other core business systems. This is a great opportunity for someone eager to grow their technical skills, collaborate cross-functionally, and build a career within the Salesforce ecosystem. As a key member of the Information Systems team, you’ll contribute to system administration, user support, process automation, and data management.
As a Salesforce CPQ Specialist, you'll own the Configure-Price-Quote (CPQ) system within the Salesforce ecosystem, designing, implementing, and optimizing solutions to improve sales efficiency and quoting accuracy. You will collaborate with Sales, Finance, Product, and IT to translate complex business needs into scalable CPQ configurations, ensuring data integrity and providing ongoing support to end-users.
Support the Product organization by enhancing and maintaining our Salesforce platform. Deliver innovative solutions that power our Patient Support Hub services. Work cross-functionally with product managers, developers, business analysts, and operations teams to optimize the CRM ecosystem that enables efficient and compassionate patient services.
As a Salesforce Administrator at Roadie, you will manage, configure, and optimize our Salesforce Service Cloud instance for the Customer Experience team helping us leverage the full capabilities of Service Cloud to improve customer service operations, enhance customer experience, and meet our business objectives. You will work closely with cross-functional teams within the CX organization.
As a Managed Services Consultant at Salesforce, you'll be a subject matter expert for clients, supporting their product path on the Salesforce platform and ecosystem. Requires a strong technical acumen with the Salesforce platform, lead discovery sessions, clarify business needs, and translate them into scalable solutions.
As a Lead Engineer, you will be an integral member of the Business Systems team within Servicing! You will collaborate with Engineering, Product, Operations and key stakeholders to craft and deliver technical solutions to business problems and transform the way Service Agents thrive. You will lead high-impact projects from inception to completion, ensuring alignment with strategic goals and measurable results.
Manage projects related to the acquisition of claims, scheduling, and clinical data from partner practices and their respective electronic health record (EHR) and/or practice management systems. Engage with a variety of internal and external stakeholders to ensure the timely execution of interfaces from planning and discovery through connectivity and data delivery.
This techno-functional business analyst role involves collaborating with stakeholders to design CRM solutions that enhance customer and partner experiences, focusing on Salesforce to enable efficient workflows and scalable growth across various solution areas. The role requires documenting business processes and identifying process improvements using Salesforce's low-code capabilities.
The Salesforce Administrator plays a significant role in the development of Whatnot’s Salesforce instance for the Categories and Expansion (CatEx) Team. Working with stakeholders across CatEx, Growth, Data, and Marketing, the Salesforce Administrator is tasked with supporting development of our early-stage Salesforce instance via management of automations, integrations, data hygiene, and sales enablement, as well as maintaining our ongoing environment release schedule.