Provide day-to-day incident and deployment support of multiple server operating systems, including Unix, Linux, and Windows, which includes on-site and remote administration, user support, performance monitoring and tuning, and capacity planning. Manage incident response via the USPS ServiceNow application in accordance with he published USPS Change Management Service Level Agreements (SLAs).
Job listings
USD/year
The Technical Support Engineer I (JR Level) will provide application support to our customers, partners and consultants. They will collaborate closely with our worldwide team of skilled Support Engineers and Developers to rapidly resolve software issues and quickly address customer requests. Technical Support Engineers will have the opportunity to build their technical skills.