Remote Information technology Jobs

• Provide Tier 1 IT support by troubleshooting hardware, software, SaaS applications, account access issues, and collaboration tools.
• Manage end-to-end onboarding and offboarding processes, including account provisioning, access control, and device setup.
• Oversee IT hardware lifecycle management, including inventory tracking, deployment, recovery, and asset record accuracy.

Our partner is looking for an IT Support Specialist based in the United States. You will join a fast-paced, mission-driven technology environment where reliable IT operations are essential to enabling highly distributed teams working across complex, security-sensitive environments.

• Provide hands-on technical support and troubleshooting for M365 incident and task tickets including P1 through P4 issues.
• Monitor M365 services, OneDrive features, Dataverse environments, and platform performance while supporting configuration and maintenance.
• Create and maintain reference materials, FAQs, knowledge articles, iTrain content, and user support documentation.

ARSIEM Corporation provides support to multiple agencies across the United States Government with reliable and cutting-edge technical solutions. The company has an experienced workforce of qualified professionals committed to fostering proven partnerships with government clients.