Remote Logistics Jobs • Customer Relationship

In this role, the candidate will work with the business and operations team to solve customer escalations, analyse historic results, initiate programs – all in an environment of rapid growth and increasing complexity. The Candidate will drive improvements to the visibility tools, methods, and processes utilised by the team to increase the availability and granularity of actionable data to internal and external partners. The successful candidate must show significant ownership of customer issues and proactively initiate SOPs and process changes as required.