The Vendor Manager, Service Network is responsible for the strategic oversight and operational management of our repair network. The Vendor Manager will contribute to key company objectives such as growth, profitability, and customer satisfaction, through the effective management of our service network quality, cycle times, and cost severity. This role directly oversees service network day-to-day operations and strategic initiatives.
This role combines core responsibilities in both logistics’ operations and customer support, placing you at the heart of their U.S. business. As the Logistics & Customer Operations Specialist, you’ll be the key point of contact for clients, manage day-to-day logistics operations, coordinate container returns, and help keep everything running smoothly behind the scenes.
As a remote Scheduling Specialist, you would be a part of our service team and be responsible for ensuring work orders are scheduled within our service level agreements (SLAs). This involves inbound and outbound communication with internal and external customers, data entry, and dynamic problem solving. The Scheduling Specialist will strive to balance meeting/exceeding customer SLAs with technician productivity.
The Junior Customs Clearance Coordinator prepares customs documentation and ensures compliance with laws related to importing and exporting shipments. This role involves reviewing and processing customs documents, determining duties and taxes, processing payments for clients, and communicating with clients, customs, carriers, and freight forwarders to maintain smooth shipping and logistics operations.
The Honors Event Logistics Manger will be responsible for developing seating plans for NFL Honors venues and to build the event ticketing operation. This position will also compile and distribute ticket counts to various internal departments, offices, NFL Team Owners, agents and talent. The Ticketing Manager will collaborate with venue, show creative, NFL production and programming to execute the NFL Honors Award show.
Brightspeed is looking for a Dispatch Specialist I to join our team! As a Dispatch Specialist you will be responsible for monitoring the workflow for technicians, evaluating and reassigning work as needed. In this key role you will provide updates and status information on the progress of work and escalating as appropriate.