- Input and coordinate all incoming work orders, ensuring accuracy and managing end-to-end flow through customer portals.
- Serve as the first point of contact for client inquiries and escalations, responding quickly and accurately.
- Generate reports using Microsoft Excel and assist with internal employee troubleshooting for programs and systems.
Scandinavian Building Services is a Canadian leader in retail and commercial cleaning, offering full-service janitorial and building maintenance across Canada. With over 60 years as a family-owned business, they value service, respect, and connection.