Coordinate multiple active projects under the direction of the Project Manager, tracking tasks, tickets, and timelines.
Communicate proactively with clients and vendors regarding scope, scheduling, updates, and next steps.
Ensure follow-up on open items, maintain documentation, and escalate delays or blockers appropriately.
Darkhorse Tech provides comprehensive Dental-Specific IT services including managed services, startup projects, and software/hardware sales. With 13 years of experience, they service roughly 1400 clients nationwide and focus on building relationships and partnerships.
Manage end-to-end administrative coordination of glass installation projects, including customer intake, scheduling, ordering, and invoicing.
Act as central liaison between customers, estimators, technicians, and vendors to ensure smooth project progression.
Oversee schedule management, quality control, and process improvement while working independently from a remote home office.
The company provides residential and commercial glass installation services, managing end-to-end project coordination. Though company size is not specified, the culture emphasizes accuracy, initiative, organization, and problem-solving, with a focus on operational efficiency.
Resolve customer inquiries, complaints, and basic technical issues with professionalism and empathy.
Process order entries, changes, warranty requests, and document cases in the CRM system.
Collaborate with Supply Chain and Sales teams to resolve discrepancies and meet performance targets.
Anovia is a trusted support partner specializing in workflow, technical support, and multilingual services for Fortune 500 companies. With over 200 professionals globally, the company fosters a close-knit technical team focused on system reliability and continuous improvement.
Manage the order cycle from entry to final shipment, proactively notifying any chain delays.
Ensure high-precision data capture and order entry within established timelines.
Maintain direct client communication in English to receive instructions and resolve order queries.
Avery Dennison is a global materials science and digital identification solutions company that optimizes labor and supply chain efficiency, reduces waste, and connects brands and consumers. With about 35,000 employees in over 50 countries and 2023 sales of $8.4 billion, it is a large, internationally recognized firm.
Act as the primary client-facing contact, managing relationships and providing solutions throughout the project lifecycle.
Oversee the internal business process for market research data collection, from questionnaire provision to final deliverables.
Coordinate project scheduling, field activities, quality control, and cross-departmental communication within set budgets and deadlines.
M3 is a Japanese global leader in technological and research solutions for the healthcare industry, connecting over 5.8 million physician members through websites like mdlinx.com and m3.com. The publicly traded M3 Group operates across the US, Asia, and Europe, with offices in major markets and a presence in the Forbes Global 2000.
Manage and resolve escalated customer inquiries and service concerns while maintaining a positive experience.
Communicate professionally with customers to understand issues, de-escalate sensitive situations, and provide appropriate solutions.
Coordinate with internal teams, maintain accurate case documentation, and identify recurring concerns for management.
Melita Honey is a New Zealand honey company specializing in premium Mānuka honey and other bee products. With decades of industry experience, the company is committed to quality, responsible production, and strong customer relationships.
Assist with reservation and scheduling requests in accordance with established procedures.
Communicate with clients to confirm details, provide updates, and answer general inquiries.
Maintain accurate client records, booking information, and documentation.
We are a coordination-focused services company dedicated to supporting clients with scheduling, reservations, and service-related needs. We emphasize organization, clear communication, and a positive client experience across all interactions.
Act as a primary client contact, handling communication via phone, email, and text.
Coordinate appointments, inspections, and project updates while maintaining accurate records.
Proactively follow up with clients to ensure satisfaction and resolve any concerns promptly.
Cook Roofing Company is a roofing service provider focusing on customer satisfaction and project coordination. The company fosters a professional, respectful, and inclusive workplace, offering growth opportunities as it expands.
Provide timely, professional assistance to clients and maintain accurate records of interactions.
Coordinate follow-up activities and resolve service requests efficiently across internal teams.
Manage multiple priorities in a remote environment while ensuring a positive customer experience.
Envisio is a strategy and performance management software company that helps public sector organizations turn strategic plans into measurable results. They support a distributed team with remote work opportunities across Canada and foster a collaborative and supportive work environment.
Answer incoming calls, messages, and general inquiries.
Provide basic information and assistance to customers.
Direct calls and requests to the appropriate team or location.
Bilgewater Group is a Chicago-based diversified services company with two core divisions: food service and care. Founded in 2003, the company operates a network of quick-service and counter-service locations across the Chicagoland area, serving thousands of customers daily.
Coordinate and arrange certification and 2nd party audits, overseeing end-to-end processes in compliance with program and ISO 17065 requirements.
Serve as the main contact for clients and external stakeholders, delivering excellent customer service and maintaining up-to-date operational knowledge.
Manage audit scheduling, maintain client records, and support continuous improvement of systems and procedures.
Eurofins Scientific is an international life sciences company providing analytical testing services to make life safer, healthier, and more sustainable. Over 30 years, it has grown to 58,000 staff across 900 laboratories in 54 countries, fostering a decentralized and entrepreneurial network.
Serve as a primary point of contact for clients, responding to inquiries via phone, email, and client portal.
Troubleshoot client concerns, provide timely solutions, and escalate complex matters to the appropriate manager.
Build and maintain strong client relationships through proactive, professional communication.
Magna Legal Services is a trusted nationwide partner to law firms, corporations, insurance carriers, and government agencies, delivering comprehensive legal support at every stage of a case. The company fosters a culture of expertise, dedication, and professionalism where talented people can do meaningful work and grow their careers.
Handle high-volume inbound calls to schedule appointments and present offers.
Overcome patient objections and use product knowledge to showcase dental solutions.
Manage sensitive information and consistently meet key performance indicators.
North American Dental Group (NADG) uses its individuality and expertise to work with partnered dental offices to provide best-in-class patient care. The company's guiding principle is empathy, and it focuses on putting every patient first, every visit.
Manage a queue of incoming documents to create new clients and update existing ones in the CRM system.
Operate within service level agreements to ensure speed to start entry and high accuracy for billing and compliance.
Troubleshoot and resolve account issues while coordinating with internal teams like Logistics, Customer Care, and Billing.
Mom's Meals is a home-delivered meal service providing fully prepared, refrigerated meal solutions direct to homes nationwide since 1999. We are a family operated business looking for fun, compassionate, and friendly people who want to make a difference in the lives of others.
Lead day-to-day operations of the Landowner Relations team, ensuring accurate and timely handling of landowner inquiries in a high-volume service environment.
Provide leadership, coaching, and performance management to balance productivity, quality, and landowner experience.
Partner with internal teams to coordinate resolution of complex inquiries and identify operational improvements.
EQT Corporation is an energy company focused on natural gas production. They foster a culture of transparent leadership and collaboration, where every voice is heard.
Build sales growth for assigned accounts, achieving revenue and market share targets.
Serve as key point of contact for account activity, collaborating with internal teams on budgets and promotions.
Manage inventory forecasts, trade spend, and product presentations to maximize sales performance.
Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere through innovation in TVs, smartphones, and more. As one of the world's top technology companies and a top employer in Canada, we value creativity and diversity in our talented team.
Coordinate scheduling and reservation requests following established processes.
Communicate with clients to confirm details, provide updates, and address inquiries.
Maintain accurate records, calendars, and reservation documentation.
They are a client coordination and services company that supports individuals and organizations with scheduling, reservations, and service-related logistics. The company offers a structured, supportive team environment with remote work flexibility.
Deliver high-quality support across multiple channels including chat, email, social media, and voice.
Take ownership of customer issues, aiming for first-contact resolution and positive outcomes.
Work in a fast-paced, metrics-driven environment with a strong emphasis on quality, compliance, and adaptability.
The company provides digital gaming and entertainment platforms. It fosters a startup-style culture supported by a secure, globally recognized brand, with an inclusive workplace.
Serve as primary point of contact for managed services clients, driving adoption and retention.
Manage onboarding, escalation, proactive relationship management, and expansion opportunities.
Maintain customer records, analyze health and revenue trends, and translate feedback into improvements.
ePlus provides technology solutions and managed services, believing technology is a people business. The team is collaborative, innovative, and committed to diversity, inclusion, and work-life balance.