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Job Description:
- Act as the primary client-facing contact, managing issues and engagement throughout projects.
- Provide clients with solutions and nurture long-term relationships.
- Manage the end-to-end internal business process for market research data, from questionnaire to final deliverables.
Key Responsibilities:
- Handle project initiation, scheduling, and coordination of field activities within budgets and timelines.
- Monitor field status reports, check data, proofread deliverables, and ensure quality standards.
- Coordinate with internal departments and external agencies to resolve project-related queries.
Qualifications:
- Experience in market research data collection, study setup, and project scheduling.
- Ability to manage multiple tasks and meet tight deadlines with strong attention to detail.
- Excellent analytical, computational, interpersonal, and communication skills, plus proficiency in Microsoft Office.
Additional Information:
- Willingness to work US EST shift hours.
- Must be open to new ideas and enjoy working with people.
- All information is kept confidential according to EEO guidelines.
M3
M3 is a Japanese global leader in technological and research solutions for the healthcare industry, connecting over 5.8 million physician members through websites like mdlinx.com and m3.com. The publicly traded M3 Group operates across the US, Asia, and Europe, with offices in major markets and a presence in the Forbes Global 2000.