Melita Group

3 open remote positions

Melita Group is an HR outsourcing firm based in San Jose, California, and part of the Allvia platform of HR services companies. It provides integrated HR, payroll, benefits, leave administration, and compliance services to small and mid-market employers, with a culture of independent remote work and attention to detail.

Salary Distribution 1 of 3 jobs

Benefits Overview 1 of 3 jobs

Employee Support (1) Health (1) PTO (1) Professional Development (1) Retirement (1)

Open Positions

Payroll Consultant (Contract): Canada Payroll on ADP

Canada

  • Process recurring and off-cycle Canadian payrolls from start to finish in ADP Workforce Now Canada, including inputs, validation, approvals, and final submission.
  • Review payroll registers, reconcile results, and fix variances, while ensuring CPP/QPP, EI, income tax, and employer health tax deductions are accurate.
  • Handle new hires, terminations, final pay, and year-end tasks such as T4, T4A, and ROE filings.

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Client Escalation Specialist

$29–$36/hr

  • Manage and resolve escalated customer inquiries and service concerns while maintaining a positive experience.
  • Communicate professionally with customers to understand issues, de-escalate sensitive situations, and provide appropriate solutions.
  • Coordinate with internal teams, maintain accurate case documentation, and identify recurring concerns for management.

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