Intake Client Specialist

Key Responsibilities:

• Review incoming Medical Service Authorizations and Medical paperwork to create new clients, update existing clients, and close accounts as needed.
• Correspond and follow up with Agency Case Managers via email, State Portal Messaging, and phone calls for action items or needed information.
• Troubleshoot and resolve account issues as required and coordinate with internal business partners.

Required Skills and Experience:

• High school diploma or equivalent and basic Microsoft Office skills.
• Strong analytical skills with high attention to detail and ability to problem solve.
• Ability to prioritize and meet deadlines in a fast-paced environment.

Our Team Members Enjoy:

• Eligible for Referral Bonuses starting Day 1.
• Weekly paychecks, PTO, 401k, and a full benefits package.