Client Relations Specialist

About Envisio:

• Envisio is a strategy and performance management software company focused on helping public sector organizations measure performance and execute strategic plans.
• The company is headquartered in Vancouver, British Columbia, and supports a distributed team with remote work opportunities across Canada.

About the Role:

• You will support strong, responsive relationships with customers and internal teams.
• You will help ensure clients receive timely, professional assistance and maintain accurate records.
• You will coordinate follow-up activities and resolve questions or service requests efficiently.

Preferences:

• 3+ years of experience in client relations, customer success, or a related role within a software or technology environment.
• Experience using CRM systems, customer support platforms, and workflow management tools.
• Strong organizational and time management skills with the ability to prioritize competing requests.

What You Can Expect:

• You will work with a collaborative team focused on helping organizations execute their plans and measure performance.
• You will develop skills in customer service, technology, and relationship management.
• You will receive benefits including health and dental coverage, 20 days of vacation, and remote work flexibility.