As the Director, CRM Operations, you are a highly organized, technically savvy leader with a passion for process, platforms, and precision. You will improve campaign and testing execution, system infrastructure, and cross-functional collaboration. You thrive in dynamic environments and are energized by complex problem-solving. You lead a team of specialists, collaborate with marketers, engineers, analysts, and creatives alike, ensuring every step of the customer journey is delivered efficiently, accurately, and with measurable impact.